In this episode we explore the use of mediation skills to discover niches and grow conflict resolution practices.
Dr. Tammy Lenski
Since 1997 Dr. Tammy Lenski has worked with clients worldwide as a mediator, coach, speaker, and conflict resolution teacher. The author of two conflict resolution books, she specializes in helping people realize their capacity to stay calm and communicate nimbly in conflict, respond effectively to frustrating and difficult behaviors, and refine their conflict resolution and communication skills and habits. Tammy has the world’s longest-running conflict resolution blog with thousands of readers on six continents. In 2012 ACR presented Tammy with the Mary Parker Follett award for innovative and pioneering work in the field. Tammy is on the web at www.lenski.com.
Making Mediation your Day Job is Tammy's book exploring these ideas in more detail.